Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

China Loong Furniture Co., Ltd. works with international B2B buyers to supply custom commercial furniture and related fixtures for restaurants, hotels, cafés, bars, catering spaces, and hospitality projects. Our ordering process is designed to help you move from initial inquiry to final delivery with clear communication, flexible customization, and practical support at every stage.

1. Inquiry and Product Selection

Please start by sharing the product type you need, such as dining tables, booth seating, bar counters, hostess stands, buffet serving stations, display cabinets, service counters, partition screens, or other restaurant and hotel furnishings. The more details you provide, the faster we can understand your requirements and prepare a suitable proposal.

For an accurate inquiry, we recommend including product pictures or reference images, dimensions, material preferences, color finishes, upholstery or cushion requirements, quantity, project location, and any special packaging or assembly needs. If you are working on a fit-out project, layout drawings or specification sheets are also helpful.

2. Customization and Quotation

Most of our commercial furniture and fixtures can be customized according to your project needs. Depending on the item, customization may include size, structure, frame material, surface finish, fabric or leather selection, storage layout, hardware details, or branding elements.

After reviewing your inquiry, we will assess the product requirements and provide a quotation based on the selected design, customization level, order quantity, and delivery terms. For special projects, we may also discuss technical details, sample references, and any practical considerations related to installation, maintenance, or daily use in a hospitality environment.

3. Order Confirmation

Once the product details and pricing are approved, we will confirm the order information before production begins. This may include final specifications, drawings or design references, finish selection, packaging method, delivery address, and any other agreed details.

If needed, we can support communication through proforma invoice, order confirmation documents, or other purchasing paperwork required for your internal approval process. Please review all details carefully before confirmation to help avoid delays during production and shipment.

4. Payment Terms

Payment terms are arranged according to the order details, cooperation method, and transaction requirements. In most cases, the final arrangement will be confirmed based on the product type, order volume, customization scope, and shipping conditions.

We aim to keep the payment process clear and practical for international buyers. Please contact us directly for payment arrangements related to sample orders, project orders, repeat purchases, or mixed-product shipments. Any payment schedule will be confirmed in writing before production starts.

5. Production and Quality Check

After payment confirmation and final order approval, production will be arranged according to the agreed specifications. During manufacturing, we may communicate with you if any detail needs reconfirmation, especially for custom dimensions, finishes, upholstery options, or project-specific structural requirements.

Where appropriate, we can provide progress updates, product photos, or confirmation images before packing. Quality inspection is carried out based on the order requirements and the product standard agreed for each item. For furniture such as booth seating, dining chairs, bar stools, metal frames, cabinets, and counters, we pay close attention to structure, appearance, dimensions, and finishing details before release for shipment.

6. Packing and Delivery

Packing methods are selected according to the product characteristics, protection needs, and transportation method. We use packaging solutions suitable for commercial furniture and fixtures to help reduce the risk of damage during handling and transit.

Shipping arrangements depend on the order volume, destination, and delivery schedule. Depending on the project, goods may be shipped by sea, air, or other logistics solutions confirmed with the buyer. We will coordinate shipment details based on the final order and provide the necessary shipping documents as required.

7. After-Sales Support

China Loong Furniture Co., Ltd. values long-term cooperation and supports buyers after delivery as well. If you have questions about product installation, use, maintenance, or any issue related to the received goods, please contact us promptly with photos or relevant details so we can review the situation efficiently.

For ongoing projects, repeat orders, or coordinated furnishing programs, we are ready to support future adjustments and additional supply needs. Our goal is to provide a smooth ordering experience for global buyers sourcing dependable commercial furniture and hospitality fixtures.

8. How to Place Your Order

If you are ready to proceed, simply send us your inquiry with your product requirements and project details. We will evaluate the specifications, prepare a quotation, and guide you through the next steps until the order is confirmed and arranged for production.

  1. Submit your inquiry with drawings, photos, dimensions, quantity, and customization needs.
  2. Receive a quotation and discuss any technical or design adjustments.
  3. Confirm the order details and complete the required purchasing paperwork.
  4. Arrange payment according to the confirmed terms.
  5. Approve production details, packing method, and shipping arrangement.
  6. Receive delivery and follow up with our team if any after-sales support is needed.

Whether you are sourcing banquet foldable furnishings, buffet stations, storage solutions, wine display cabinets, or other commercial furniture for a hospitality project, China Loong Furniture Co., Ltd. is prepared to support your order with clear communication and professional coordination.

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